COACHING - A CASE STUDY
THE BRIEF
A multinational organisation needed to grow key teams to deliver on its strategic vision. These roles required skills from constrained talent pools and made the cost and complexity of recruitment a challenge. The roles involved highly technical skills with the ability to communicate effectively with the wider business. To find an innovative solution our client partnered with us to design and deliver innovative approaches for identifying and developing talent.
OUR SOLUTION
Our solution was to create innovative and engaging coaching programmes covering both technical and broader business skills. These programmes combined tailored coaching sessions to address individual needs with workshops to build essential skills like career development, leadership, and communication. The approach used immersive techniques such as narrative driven scenarios, interactive problem-solving, and experiential challenges to engage participants deeply in their learning journey. With a focus on nurturing both new-to-work employees and emerging leaders, the initiative was designed to cultivate talent from diverse backgrounds and create a strong pipeline for the organisation's future.
Each programme was tailored to the participant, ensuring relevance while fostering teamwork and a shared sense of purpose. By focusing on an inclusive recruitment strategy, rather than defaulting to individuals with pre-existing skills and qualifications, the organisation was able to attract candidates from underrepresented groups.
OUTCOMES
The organisation was able to benefit from a wider talent pool when recruiting a number of key teams. The individuals that were subsequently engaged in the coaching programme supported the growth of highly performing teams. In turn these reported low attrition rates and high engagement with the business.
As a result, the organisation benefited from a more diverse workforce equipped with strong leadership and collaboration skills. Costs saved in recruitment covered a significant proportion of the training costs. Emerging leaders felt empowered to take on greater responsibilities, and new employees adapted quickly, contributing meaningfully to the organisation’s goals. The coaching programmes not only developed talent but also fostered an inclusive and sustainable approach to building high-performing teams.